Difference between revisions of "NVGate Licence Keys Troubleshooting"

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== Issue remain==
== Issue remain==


Be sure you have the right licence with you, if yes :
 


=== USB Dongle ===
=== USB Dongle ===
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C:\OROS\Programs\NVGate\checkconfig.exe
C:\OROS\Programs\NVGate\checkconfig.exe


Does sentinel driver is installed.
Does sentinel driver is installed ?


*If yes, we can think USB dongle is defected and we will send you a quotation to replace it. Please tell us
*If yes, we can think USB dongle is defected, please contact your local distributor.
*If no , please use this process  
*If no , please use this process  




*On install folder of NVGate check the folder : SentinelDriver_7.6.9 .
Do a custom install and install this.


if no :  please install it :
*download NVgate install folder and you have the folder of sentinel driver inside.
https://my.oros.com/categories/software/nvgate/ (need to log in on myoros first)
check the folder : SentinelDriver_7.6.9 .
Do a custom install and install this.
[[File:sentinel driver.png|400px]]
[[File:sentinel driver.png|400px]]


   
   
When install is finish please reboot the PC
When install is finish please reboot the PC
now check if sentinel driver is installed and try to rencrypt the keys.
=== hardware dongle ===

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