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Difference between revisions of "NVGate Installation and Connection"
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NVGate Installation and Connection (view source)
Revision as of 15:41, 25 April 2023
, 15:41, 25 April 2023no edit summary
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It is necessary to restart the computer to complete the installation of Sentinel driver. Click on "Finish". | It is necessary to restart the computer to complete the installation of Sentinel driver. Click on "Finish". | ||
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* Single chain analyzers are automatically synchronized. | * Single chain analyzers are automatically synchronized. | ||
If the synchronization cannot achieve (ex. cabling change) you can restart the process with the '''''ReSync''''' button. | If the synchronization cannot achieve (ex. cabling change) you can restart the process with the '''''ReSync''''' button. | ||
==F.A.Q== | |||
====NVGate cannot detect my dongle but my dongle is pluged in the PC, why?==== | |||
Sentinel Driver allows NVGate to communicate with the dongle. It must be installed if you are using a dongle or another USB device. | |||
If NVGate does not detect the dongle it might be caused by uncorrectly install sentinel drive. | |||
First verify that the Sentinel driver is properly installed. | |||
To check open the NVGate software folder and launch "CheckConfig.exe": | |||
* green check mark indicates that sentinel driver has been successfully installed | |||
* red cross mark indicates that sentinel drive has not been installed | |||
[[File:wiki.png|400px]] | |||
To install the Sentinel driver, go in NVGate installation folder, select “SentinelDriver_7.6.9” folder and then select “Sentinel Protection Installer 7.6.9.exe”. | |||
Proceed with the installation. | |||
In case it still has not been correctly installed : | |||
* uninstall sentinel driver with add/remove program | |||
* reboot the PC | |||
* install sentinel driver 7.6.9 | |||
* reboot the PC | |||